Reputation Management and Crisis Communications
Every organisation is susceptible to a crisis. A balanced and united response when managing such a crisis – and the wrong decisions can have serious implications for your reputation and future.
In a crisis, the prevailing message can dramatically shape the impact of that crisis on your organisation. In fast moving times, the narrative can move quickly, guided by many different actors, and it can be easy to lose control.
Whitehouse’s expert teams will devise a narrative for your staff and stakeholders, ensuring you have a united voice. Our integrated crisis management service can be deployed at short notice and supports both internal and external communications with all your stakeholders through to government relationships. It spans the suite of communications disciplines from message preparation and counsel, emergency press team, social media management, stakeholder and government relations, political monitoring, internal communications and long-term reputation management.
We offer a crisis training package, providing you with the necessary tools and strategies to communicate swiftly to stakeholders. Whitehouse’s team of experts can help devise a crisis communications plan tailored to your businesses needs. We also offer extensive media training, scenario plans, reactive messaging, statement drafting, crisis media relations and social media best practice.
The Whitehouse team are qualified in CPD-accredited Bespoke Managing Risk and Crisis, trained by the LSPR.