by Chris Rogers | 7 Jan 2016 | Politics
The phrase ‘managing expectations’ is one of the most hackneyed of the service sector. Whether you’re a banker, lawyer, lobbyist, builder, plumber or PR consultant – any professional with customers or clients instantly recognises the need to meet demand, but not to...
by Sam | 30 Sep 2014 | General Election 2015, Welfare
George Osborne sparked controversy yesterday, announcing that a Conservative Government elected in 2015 would freeze benefits and tax credits for 10m households, declining to target the rich. The Chancellor told the applauding room at the Conservative Party conference...
by Sam | 30 Sep 2014 | Employment, Welfare
Secretary of State for Work and Pensions Iain Duncan Smith yesterday delivered his speech at the Conservative Party Conference, where he defended the Government’s record that has fixed, according to him, numerous problems created under the Labour administration....
