Every organisation is susceptible to a crisis. A balanced and united response to such a crisis is essential – and the wrong decisions can have serious implications for your reputation and future.
In a crisis, the prevailing message can dramatically shape the impact of that crisis on your organisation. In fast moving times, the narrative can move quickly, guided by many different actors, and it can be easy to lose control.
Whitehouse’s expert teams will devise a narrative for your staff and stakeholders, ensuring you have a united voice. Our integrated crisis management service can be deployed at short notice and supports communications with all your stakeholders from your staff through to government. It spans the suite of communications disciplines from message preparation and counsel, emergency press team, social media management, stakeholder and government relations, political monitoring, internal communications and long-term reputation management.
We offer a crisis training package, providing you with the necessary tools and strategies to communicate swiftly to stakeholders, devise a crisis communications plan, with extensive media training, scenario plans, reactive messaging, statement drafting, crisis media relations and social media best practice.